About Complyance

💪 Backed by the best: Creandum, SpeedInvest, many more

🏦 Raised $8M with plenty of runway

📈 Sales are ramping up with big name clients like Revlon, Doctolib and Dropbox choosing us

✈️ On track to be profitable this year!

🧑 Team of 16 fantastic people across the US, UK & Germany

At Complyance, we believe in compliance with a (wh)y. It’s not about checking a box - it’s about protecting what matters and enabling under-resourced teams to move faster with confidence. That’s why we’ve built a game-changing GRC platform designed for organization that want both efficiency and depth - no compromises.

Complyance delivers configurable automation from custom controls and fields to tailored integrations and agentic AI. We empower teams to build compliance programs that actually fit the way they work, with automation that’s flexible, powerful, and built for growth.

Our Customer team have a relentless commitment to helping our customers unlock the next-level of compliance confidence. We have deep, trusted relationships with our clients and go beyond implementation to deliver excellence across every touchpoint. We act as strategic partners, understanding our clients’ complex business needs and advising them on the journey to their version of compliance excellence.

As a Client Strategy Associate, you’ll play a pivotal role in ensuring our clients maximise the value from our platform, while building strong, lasting partnerships. You’ll advocate for the client in product discussions to ensure their voice is heard and their requests are prioritised on our roadmap. This is a strategic, high-impact role that balances client ownership, product problem-solving and software implementation.

What You’ll Do

• Fully and confidently own your client relationships. You’ll build total trust by knowing your customers inside and out, proactively identifying risks before they surface, and navigating complex needs with clarity and empathy. Your ownership ensures every touchpoint feels intentional, aligned, and focused on long-term success and growth.
• Lead the end-to-end customer journey from onboarding and implementation to renewal and expansion. You’ll ensure the whole implementation is seamless for each client, executing the work thoughtfully with a keen attention to detail. As their main point of contact, you’re responsible for showcasing exciting new features and driving maximum adoption.
• Act as a strategic advisor, helping customers maximize the value of our platform based on their goals and use cases. You’ll bring a consultative mindset to every conversation, working closely with clients to proactively recommend new ways to use our platform and architect new workflows.
• Become an expert in the Complyance platform and creatively solve client challenges. By bringing a consultative mindset to every conversation, you’ll help each customer shape a solution that feels purpose-built for their organization. It might be configuring custom fields, designing tailored workflows, or integrating with the tools they already rely on - every day will be a new challenge!
• Collaborate across Product, Sales, and Strategy to advocate for your customers. You’ll work hand-in-hand with the Product and Strategy team to surface meaningful feedback, spot emerging needs, and proactively shape the roadmap based on real customer insight. You’ll support late-stage Sales conversations by advising on implementation strategies and demonstrating the depth of our platform. You won’t just advocate for the customer—you’ll be a key driver of how their needs shape the future of Complyance.
• Build the plane as we fly it! The Customer team are always working to to develop scalable, high-impact resources that elevate the customer experience. You’ll distill complex workflows into clear, actionable content that empowers customers to self-serve with confidence, reduces friction across the journey, and frees up our team to focus on deeper, high-value engagements. Your work here helps define what “excellent” looks like for every new customer who joins Complyance.

What you bring